Afthoni O.E. Privacy Policy

We are Afthoni O.E., a company based in Athens, Greece. We aim to create premium artistic gift boxes focusing on Cretan quality and tradition, while supporting the local producers. In order to provide services that can meet your expectations we need information that we obtain by collecting and processing personal data. The following privacy policy explains how we, Afthoni O.E.  and our affiliates (collectively “Company”, “we”, “us”, or “our”) use that personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Legal Basis for Processing
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • Third-Party Sharing
  • International Data Transfers
  • Security Measures
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Afthoni collects the following data to provide its services effectively:

  • Personal identification information: Name, email address, phone number, and delivery address.
  • Order and transaction details: Products ordered, payment amounts, and order history.
  • Technical data: IP address, browser type, and device information (via cookies or analytics tools).
  • Payment details: Processed securely through third-party payment providers like Stripe and PayPal. Afthoni does not store card details or other sensitive payment information.

How do we collect your data?

Afthoni collects data in the following ways:

  • Directly from you:
    • When you register online, place an order, or provide delivery details for our products.
    • When you voluntarily complete surveys or provide feedback via email or forms on the website.
  • Automatically via website interactions:
    • Through your browser’s cookies to analyze website usage and improve user experience.

Afthoni may also receive information indirectly through analytics tools like Google Analytics or similar services.

How will we use your data?

Afthoni collects your data to:

  • Process your orders, deliver products, and manage your account.
  • Email you with updates about your order or special offers on products and services.
  • Improve our website through usage analytics to enhance customer experience.

Afthoni does not share your personal data with partner companies or other organizations for marketing purposes.

How do we store your data?

Afthoni securely stores your data using encryption and industry-standard security measures to prevent unauthorized access.

  • Storage location: Data is stored on secure servers located within the European Economic Area (EEA).
  • Retention period:
    • Order details and transaction data are retained for up to 7 years to comply with legal and tax obligations.
    • Personal account information is retained until you request deletion or close your account.

Once the retention period expires, your data will be securely deleted from our systems using industry-standard deletion processes.

Legal Basis for Processing

Afthoni processes personal data based on the following legal bases as defined under the General Data Protection Regulation (GDPR):

  • Consent: When you voluntarily provide information (e.g., subscribing to marketing emails).
  • Contractual necessity: To fulfill orders or provide requested services.
  • Legal obligation: To comply with tax, accounting, and legal obligations.
  • Legitimate interest: For website analytics and security purposes, where your interests and fundamental rights do not override ours.

Marketing

Afthoni may occasionally send you information about products, promotions, and services that we think you might find interesting.

  • Opting in: Marketing emails are sent only with your explicit consent during account registration or checkout.
  • Opting out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us at info.afthoni@gmail.com.

Afthoni does not share your data with third-party companies for marketing purposes.

What are your data protection rights?

Afthoni is committed to ensuring you are fully aware of your data protection rights under the General Data Protection Regulation (GDPR). Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we delete your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.

If you make a request, we will respond within one month. To exercise any of these rights, please contact us at:

  • Email: info.afthoni@gmail.com
  • Phone: +30 6945 964 997

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behavior data. When you visit Afthoni’s website, we may collect information automatically through cookies or similar technologies.

How do we use cookies?

Afthoni uses cookies to:

  • Keep you signed in.
  • Understand how you use our website to improve your experience.

What types of cookies do we use?

Our website uses the following types of cookies:

  • Functionality cookies: These cookies enable us to recognize you on our website and remember your previously selected preferences, such as language and location. These are a mix of first-party and third-party cookies.
  • Analytics cookies: These cookies help us understand how visitors use our website by collecting information about pages visited, time spent on each page, and other metrics.

How to manage cookies

Afthoni uses a Cookies Banner to obtain your consent for cookies upon your first visit. You can manage or withdraw your consent at any time through your browser settings or the banner. Visit allaboutcookies.org for more information on managing cookies.

Privacy policies of other websites

The Afthoni website may contain links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy to understand how they process your data.

Changes to our privacy policy

Afthoni keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 3 January 2025.

Third-Party Sharing

Afthoni shares your data with trusted third-party service providers to deliver our services effectively. These include:

  • Hosting and infrastructure providers (e.g., web hosting services).
  • Analytics providers (e.g., Google Analytics, to understand website usage and improve user experience).
  • Courier and delivery services (to ship your orders to the specified address).

All third-party providers are vetted to ensure GDPR compliance and data security.

International Data Transfers

Afthoni primarily processes data within the European Economic Area (EEA). In cases where data may be processed or accessed outside the EEA (e.g., through service providers like Google Analytics), we ensure that adequate safeguards are in place to protect your data. This includes using providers that comply with the GDPR and applicable international data transfer mechanisms, such as Standard Contractual Clauses (SCCs).

Security Measures

Afthoni takes the security of your data seriously and implements the following measures:

  • Data encryption: Sensitive data is encrypted during storage and transmission.
  • Access controls: Only authorized personnel have access to personal data.
  • Regular security checks: Databases and systems undergo periodic security audits to identify and address vulnerabilities.
  • Secure payment processing: All payment transactions are securely processed by compliant third-party providers.

How to contact us

If you have any questions about Afthoni’s privacy policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:

  • Email: afthoni.info@gmail.com
  • Phone: +30 6945 964 997
  • Address: Ir. Politechniou 191, Kaisariani, Athens, Greece, 161 22

How to contact the appropriate authorities

If you feel that Afthoni has not addressed your concern in a satisfactory manner, you may contact the Hellenic Data Protection Authority (HDPA).

  • Website: www.dpa.gr
  • Phone: +30 210 647 5600
  • Address: 1-3 Kifisias Ave., 115 23, Athens, Greece